User Support
Articles, videos, and reference resources to assist you with using Gnosis. Articles are grouped by Gnosis feature area.
Basic Gnosis Operation
Gnosis System Administration
- Setting Up Member Number Ranges
- User Access Control Level Settings (ACLs)
- Refreshing Local Schema & Settings
- Attribute Management
- Implementation Export Lists
- Managing Reference Data
Queries and Reporting
Communications
- Adding Auto-Login Tokens to Email Links
- Setting Up Email and Mobile Phone for Test Messages
- How to Test an Email Message
- Email & Text Messaging Scheduler
- Restoring Email Auto-Saved Versions
- Performing NCOA Address Processing
Event Management
- Event Registration Past Public Close Date
- Event Definitions in Event Central (Event Settings)
- Single -vs- Repeating Events
- Event Registration Setup
- Managing Event Images
- Mobile Attendance App
Gift Management & Accounting
- Gift Processing - Getting Started & Overview
- Income Categorization & Classification
- Recording Gifts from Organizations
- Tracking Gift Deductible and Non-Deductible Amounts
- Configuring Your Contributions Tab
- Subscriptions, Invoices and Contributions Explained
Gnosis Web Portal Functionality
- What is the Gnosis Portal?
- Setting a Guest's Password
- Web Portal Link to Initially Set a Password
- Finding a Portal Page in Composite CMS
- Updating Downloadable Files on Gnosis Web Portal
- Adding Pixel Tracking Code to Donate Pages