User Support
Articles, videos, and reference resources to assist you with using Gnosis. Articles are grouped by Gnosis feature area.
Getting Started & Curricula Guides
- Getting Started with Gnosis
- Training Curriculum - Gnosis Database Manager
- Training Curriculum- Participant/Member Management
- Training Curriculum - Gnosis Communications
- Training Curriculum - Event/Program Management
- Training Curriculum - System Administration
Gnosis System Administration
- Gnosis Won't Run After Install
- Editing Password Reset Email & Other System Email Messages
- Setting Up Two Factor Authentication (2FA / TFA)
- Registrant Category Setup for In-Person and Virtual/Remote Attendance
- Custom Domains
- New Staff Setup for Gnosis Access
Subscriptions Management (Recurring Gifts)
- Subscriptions Overview (Pledges and Recurring Gifts)
- Creating a New Subscription Type and Subscription Option (Subscriptions, Pledges, Recurring Payments)
- Adding a New Subscription for a Person or Organization
- Automated Subscription Billing Schedules
- Subscription Billing Runs
- Working With An Existing Billing Run
Contact Management
- Shared Contact Management Notes (Linked Contacts)
- CancerSupportSource (CSS) Integration for CSC Network Partners - Getting Started
- Contact Management Templates
- Contact Management Service Type & Resource Type Filtering
- Contact Management Zoom Reminders
- Contact Management Entries: Tracking Participant Support Sessions or Development Notes
Implementation Resources
- Where to Start in Your New Database
- Member Data/Process Training Follow-ups
- Donor Data/Processes Training Follow-ups
- Volunteer Data/Processes Training Follow-ups
- Event Entry/Settings Training Follow-ups
- Event Registration and Attendance Training Follow-ups