User Support
Articles, videos, and reference resources to assist you with using Gnosis. Articles are grouped by Gnosis feature area.
Basic Gnosis Operation
Gnosis System Administration
- Editing Password Reset Email & Other System Email Messages
- Setting Up Two Factor Authentication (2FA / TFA)
- Registrant Category Setup for In-Person and Virtual/Remote Attendance
- Custom Domains
- Language Translation Export & Import
- Downloading Gnosis using the "Microsoft Edge" Browser
Queries and Reporting
Communications
- Email Guide: Tracking, Statistics, Removing Email Blocks and SPAM Flags
- Email Sender Setup in Communications Center
- HTML Content Templates
- Email Content Best Practices - How to Prevent Spam
- Delegating Email Editing to Outside Parties
- Email Attachments / Document Links
Event Management
- Editing, Adding, or Canceling Event Instances
- Event Setup UI Improvements - May 2022
- Attendance Kiosk Health Declaration
- Hybrid Event Management (In-Person and Digital)
- Event Definitions in Event Central (Event Settings)
- Single -vs- Repeating Events
Gift Management & Accounting
- Gift Processing - Getting Started & Overview
- Income Categorization & Classification
- Recording Gifts from Organizations
- Tracking Gift Deductible and Non-Deductible Amounts
- Configuring Your Contributions Tab
- Subscriptions, Invoices and Contributions Explained
Contact Management
Gnosis Web Portal Functionality
- Using the Web Portal Forms Manager
- Multi-Language Portal Implementation
- Managing Calendar Download Link Updates
- Creating a Form and Managing Form Fields
- What is the Gnosis Portal?
- Web Portal Link to Initially Set a Password