The following outlines some common types of email and text messages and how to manage each. A reminder that each communication item consists of two main components:
- The query or target group of who you want to send the item to – this is called the Recipient Group (RG).
- The item design or content to send or create – letter text, email design, text message, or mail file.
See the grid below for guidance on crafting some common messages.
Downloads and Other Resources:
- Downoad/Set up Auto 2-day Event Email Reminder
- Download/Set up Event-Related Text Messages
- Schema Selections for Queries
- Recipient Group Basics
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