You may edit the content of the Event Confirmation document to change the text or re-arrange content as desired. Because much of the Event Confirmation email is programmed to perform special functions like adding print-at-home tickets for fundraising events, you should refrain from deleting items in the design unless you are confident that they will not be required by the system.
To make minor text or formatting changes:
- Go to Event Central
- Select "Edit Booking Confirmation" on the "Event Central Options" menu item.
- After a brief delay, the report designer window will open to present the booking confirmation form.
- Make the desired text or alignment changes.
- To preview the changes you have made, click on the "Preview" icon to see how the document will look as an attached PDF or on the "HTML View" icon to see how the document will look in native HTML email format. Clicking on the "Designer" icon will take you back to design mode so you can make additional changes if desired.
- Once you have completed your changes, click on the "Red-X" in the top right-hand corner to close the designer. You will be prompted to save the document back to the database. Respond with "Yes" if you wish to keep your design changes or "No" if you do not.
- Your Portal web site will need to be restarted in order to activate the new design. To do this (you must be an administrator), go to "Settings > Administration > Web Site Administration > Reset Web Site" NOTE: All current sessions on your website and user sessions in Gnosis will be disconnected when you do this, so, always check first that no-one will be negatively affected.
If you do not wish to reset the system at the time, it will be automatically reset between 1 am and 4 am (US Eastern Time) in the early morning.
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