Update Staff Notification Email Address for Portal Form Auto Response

Use the steps below to update the email address set to receive the CC of a portal form auto-response email. The following update is completed in the C1 CMS. If you don't have C1 CMS access, check with your system administrator for assistance.

1. Copy the URL of the portal form on which you wish to add the email notification. Be sure to copy the URL of the actual page with the form on it and not the success page URL, if one exists. Then, Log into C1.

2.  Paste the URL into the field near the top of the screen and press the Enter key; this will identify the exact page in the C1 page listing below.

3.  With the desired page highlighted in the list, click at the top left.

4.  With the page now open on the main screen, on the left, navigate to the Controls section.

5.  On the Controls section, locate the Enquiry And Comms Gen control. Click Edit to enter the control settings.

6.  Update the Send Copy to Email Address field and click OK.

7.  Click at the top right.

If only Save is displayed on the green button, use the drop-down to select SAVE AND PUBLISH.